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Our partner provides high quality infrastructure management services delivered from a single location to its Customers at the highest value. It covers the entire EMEA region 24 hours and 7 days a week serving its various International customers throughout Europe, for different market segments like Industry, Banking, and Logistics.

Responsibilities:

In the frame of new challenging projects in several European countries, we are searching for motivated candidates open to professional growth for the positions of CRM and BW Specialists for our team in Brno.

CRM Specialist will be responsible for:

• Application Support for international customer
• Problem management
• Small changes and projects implementation in CRM area

BW Specialist will be responsible for:

• Support for international customer
• Problem management
• Small changes and projects implementation
• BW process chain design

CRM Specialist Requirements:

• Very good communication skill in English (spoken and written)
• SAP CRM Knowledge
• At least 2 years with SAP CRM5.0 (knowledge of 7.0 is a plus)
• Experience providing 2nd/3rd level in support work
• Conversant with incident, change and problem management
• German is an advantage
• Ability to work independently and meet tight timelines
• Analytical skills
• Willing to work on call and standby during weekends if needed
• Willing to travel to Germany for 6 months of transition phase

BW Specialist's Requirements:

• Excellent analytical skills
• Fluent English
• German is an advantage
• Willing to work on call and standby during weekends if needed
• Willing to travel to Germany for 6 months of transition phase
• Experience with BW module more than 2years
• 2 years of experience in SAP BW
• BW reporting
• Data warehousing
• BW administration
• BW Process chains design